How Do I Reset My Password?
On the login screen, click "Forgot password". You will then receive an email with a link that lets you set a new password.
What Are the Requirements for a Secure Password?
A valid password must be between 8 and 256 characters long and contain at least three of the following four character groups: uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and special characters. The permitted special characters are: @ # $ % ^ & * – _ ! + = [ ] { } | \ : ' , . ? / ` ~ " ( ) as well as the space.
What Do I Do If I No Longer Have Access to My Registered Email Address?
In this case, contact the helpdesk directly at helpdesk@halocline.io. The helpdesk team will help you restore access.